We love Events

Guest Management at the FastLane - The Guest Management Experience

FastLane GmbH is a family business in the second generation. We love and live for innovative guest management and exciting event concepts, and have done so for more than 18 years.

As an independent service provider, we rely on a large number of well-known product providers from online and on-site participant management as well as event technology to successfully implement in your event formats.

With our experience from more than 1000 on-site event operations, we create an individual concept for optimizing your event processes and visitor services according to the best-practice principle.

We offer you:

  • Consulting and Workshops
  • concept development
  • Time and budget planning
  • provider selection
  • Preparation of selection documents
  • project management
  • success analysis

Our services for process optimization and service improvement include:

  • Data integration to online registrations, CRM systems and app providers
  • Data management and interfaces
  • Planning and definition of participant interaction processes - online and onsite
  • Application and process design for visitor services
  • Invitation, information and analysis management
  • DSGVO-compliant process and service design
  • onsite registration
  • Logistics for guest guidance - access, transfer, hospitality
  • Planning of visitor flows at maximum capacity
  • secret event visits - On-site observation